OSHC FAQ

• Q: Where can I learn about the Child Care Rebate/ Benefit (CCR & CCB) and the benefits I am entitled to? +-
  A:

  Information regarding the Child Care Rebate & Benefit can through the Department of Human Services .  CRN numbers both for parents & children must be given to the OSHC service to receive any benefit.   Generally the Child Care Rebate will refund 50% of your out of pocket expenses, capped at $7500 per child per year.

• Q: What do my children learn at OSHC? +-
  A:

  The OSHC runs a learning play & leisure based program under the national “My Time, Our Place” framework.  We focus on supporting wellbeing, learning and development in a stress free environment.  A focus on children belonging, being, and becoming is fundamental in this framework, which can be viewed in full here.

   

• Q: Where can I find information about the rules and regulations within OSHC? +-
  A:

  Pulteney OSHC operates under the National Quality Framework.  Further Information regarding the National Quality Framework can be found here.

• Q: Who do I contact with any questions? +-
  A:

  Feel free to call our service on (08) 82165545.

  For any questions relating to billing, benefits, or the service in general; please email Director, Alice Flynn (alice.flynn@pulteney.sa.edu.au) or Todd Kerber, Acting Director (todd.kerber@pulteney.sa.edu.au). 
  

  For any bookings please email oshc@pulteney.sa.edu.au

• Q: What are the OSHC Booking & Cancellation Policies? +-
  A:

  To use our Before School Care, After School Care, or Vacation Care services, we must have a current annual application form which can be found here.

  Before School Care: Currently you do not need to book in advance, however advance notice of attendance is appreciated.

  After School Care: 
  For Kurrajong bookings, lists are available out the front of classrooms for you to request care. Alternatively for Prep or Kurrajong bookings you are welcome to email through to OSHC@pulteney.sa.edu.au or call us on (08) 8216 5545 to request a booking. Bookings must be made by 2:30pm on the day of care, any after this time will receive an additional $5 incorrect booking fee.  The centre must also be notified of cancellations before 2:30pm on the day of care, any after this time will also receive the $5 incorrect booking fee.

  Vacation Care: Booking forms are available 5 weeks prior to the school holidays. They can be collected from our OSHC room, or printed via the Vacation Care section of our website. Bookings must be made before the cut-off date as listed on the front of the form. Bookings after this date cannot be guaranteed and a $5 late fee per day will apply. Once bookings are made they are final, and unfortunately we cannot refund days without a medical certificate for the child and dates in question. This is to cover staffing, catering, transport & excursion expenses.